We want you to be happy! If your candy isn't fresh or to your liking, please let us know. We will work out an exchange or refund. Please note that you will be responsible for paying for your own shipping costs for returning your item(s). All shipping costs are nonrefundable.
If you need to return an item, simply contact us. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We process most orders within 1 business day of the order being placed. When you place an order, we will estimate shipping rates for you based on the size and shipping location of your order. Domestic orders are typically received within 5 business days. We currently do not ship outside of Canada or to Nunavut, Yukon or North West Territories. The estimated rates at checkout are subject to changes based on actual shipping costs to your location.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
FLAT RATE shipping is advertised for the province of Ontario. Please note that for deliveries made to remote areas, the flat rate may be subject to an extra surcharge. If this applies to your order, we will let you know the actual shipping costs.
FREE SHIPPING on orders above $99 applies to most of Canada (excluding Nunavut, Yukon, or North West Territories). There may also be a delivery surcharge to remote locations. If this applies to your order, we will let you know.